tisdag 12 juli 2011

Interface not registered

Description: You receive the “Interface not registered” error message when you try to send an e-mail message in Outlook 2002

[SWE] Felmeddelandet "Gränssnittet har inte registrerats" visas vid försök att skicka ett e-postmeddelande.

Cause: User is using MS Word as e-mail editor. The connection between MS Word and Outlook has failed.

Solution:
1. Click START
2. Click run
3. Type command regsvr32 ole32.dll and then click OK or press ENTER
4. try again

måndag 11 juli 2011

"The operation failed due to network or other communication problems".

Description: User get message saying "The operation failed due to network or other communication problems" when sending mail in Outlook.

[SWE] "Åtgärden misslyckades pga. nätverk eller andra kommunikations problem"

Different scenarios can be that user tries to send an attachment from within an application like MS word or directly from a network share.

Solution:
1. Click START
2. Click run
3. Type regsvr32 ole32.dll then ENTER or click OK

For Windows 7, Run this command from the search field when clicking Windows button.